You might want to consider investing in a server that will be less populated for the users that occupy a large amount of space. A lot of hosting providers have alternate servers that don’t have as much in the way of resources but have huge disk storage volumes to accommodate customers that have larger sites. Some of your customers may have a legitimate need for a large amount of disk space, and therefore you may be unable to keep the disk space usage on your server at a reasonable level. By doing so you are also preserving the integrity of your business from a legal standpoint. exe, etc, and have your customers remove them from the server. It wouldn’t hurt to run a few locate commands to find common files associated with copyright violations, like. Most hosts have specific rules about the hosting of non-website-related backups and copyrighted material, but don’t proactively scan their servers for it. Check for contrabandĪs a hosting provider you should have a Terms of Service that specifically tells your customers what they can (or rather cannot) store on your server. You can terminate accounts in WHM > Terminate an Account or using the command /scripts/killacct (y or n will indicate whether to save the DNS records) 10. Check out WHM > List Suspended Accounts (or run the command ls /var/cpanel/suspended) and look for suspended accounts that you may be able to remove from the server to free up space. If you have a larger churn rate you probably have some user accounts laying around on your server that you don’t need. This will allow you to see the other options on setting the reserved space for your partitions.*** 9. Note: This list is based on common paths venders use and can be changed at any time.***You will want to use the man command on the tune2fs command before you use it. LFD firewall log (if CSF/LFD is installed)įind out what malware was detected, or why a file upload failed.įind out who all tried to log in to the server and from which all IPs.įind out what all packages were updated and when. Most system errors and events will be logged here. Important system and 3rd party tools logs Cron server log Trace issues noted in cPanel installation.ĬPanel access log Access logs and user actions Trace reasons for cPanel service crashes.Ĭross-verify errors seen in Apache with rebuild times. Trace reasons for errors returned by cPanel interfaces. See the history of bandwidth usage for a given domain. Trace issues associated with Web Disk daemon functioning. Trace any errors related to the Tailwatch daemon’s working. See if statistics were processed for a domain.įind if the license update had any errors.įind at what all times various services were responding. See if a budget was successfully backed up and when. See the changes to accounts like creation, owner change, deletion, etc. E.g., what did they upload through the file manager? Login failures on all cPanel/Webmail servicesįind out at what all times a user could not log in to cPanel/Webmail services.įind out what a user did after logging into cPanel. usr/local/cpanel/logs/safeapacherestart_logįind out at what all times Apache was restarted through WHM.ĬPanel web server logs – Apache Brute force protection log Records under this directory show Horde errors.ĭocuments related to SquirrelMail errors.ĬPanel web server logs – Apache Website access logsįind out which IP accessed the site at a given time and the access status.ĭetails of error returned on the website.įind out under which user ownership a script was executed. Logs under this directory show mail delivery details and RoundCube access errors. Step Two: From the search bar in the upper left, type in ' System Health' and hit enter. Records under this directory show what happened to various mailing lists. Step One: Log into your WHM Administrative Dashboard. usr/local/cpanel/3rdparty/mailmain/logs/* Here’s a list of the cPanel logs most commonly used by us: cPanel mail logs – SMTP (Exim), POP/IMAP (Courier/Dovecot), and Webmail (Horde/RoundCube/SquirrelMail)įind out what happened to an email sent to an external server or one that came into this server.įind out when a mailbox was accessed, from which IP, and if it was successful.įind out if a mail was tagged as spam and why.įind out if a mail was rejected at the connection level due to an Exim security policy.įind out why Exim/Courier/Dovecot servers crashed. CPanel logs provide a goldmine of information to resolve various customer issues and server errors quickly.
0 Comments
Leave a Reply. |